In case you’ve landed on this comparability, it’s possible you’re on the lookout for an alternative choice to HubSpot.
Maybe you’ve been utilizing its Free CRM plan however have now come to the purpose the place you both cough up $50/month or search for one other service? If that’s you then nicely accomplished for buying round. Individuals typically pay extreme quantities simply because the prospect of migrating to a different supplier brings on a headache when really it isn’t an excessive amount of bother in any respect.
And should you’re on the lookout for a CRM for the primary time, nicely you then’re in good arms! By the tip of this Pipedrive vs HubSpot comparability, you’ll have a a lot clearer concept of which CRM software program is best for you… I hope!
What’s the principle distinction between Pipedrive and HubSpot?
Pipedrive is primarily for gross sales groups whereas HubSpot is for gross sales and advertising and marketing groups, making it a extra numerous product. Nonetheless, as a result of HubSpot separates its merchandise into varied ‘hubs’ (Advertising and marketing Hub, Gross sales & CRM Hub, and so on.), you’ll must resolve which set of options is extra helpful to you or go for one in all its ‘bundles’.
Although Pipedrive doesn’t supply the identical form of suite as HubSpot, it’s a very first rate CRM software program that has an ideal status amongst customers.
HubSpot gives a feature-rich Free CRM plan whereas Pipedrive solely gives a 14-day free trial, although its costs are way more affordable from the outset.
These utilizing HubSpot’s free CRM are almost definitely small companies who don’t thoughts placing up with the HubSpot branding in order to keep away from paying $50/month for the Starter plan. With Pipedrive, you’ll by no means really feel such as you’re paying an excessive amount of for customers or options you don’t want. Its plans begin at $15/month/consumer and go up incrementally as you develop.
One other distinction between the 2 instruments is that HubSpot fees a setup charge for its paid packages, whereas Pipedrive doesn’t – extra on that within the pricing part.
So, let’s get caught in!
Ease of Use
Grappling with a brand new CRM could be difficult regardless of the stage of expertise you’ve gotten. We consider that the shallower the educational curve the higher, although there’s a positive line between simplicity and a scarcity of choices.
HubSpot positively gives a very good stability between user-friendliness and horsepower, with an easy-to-use interface and loads of customization choices. There’s additionally a useful tour of the software program, so you may see how every thing works earlier than getting began.
Finding the data you want (a deal, contract, contact, and so on.) is pain-free and you may even arrange your dashboard to point out the data that’s essential to you. You too can see precisely how your salespeople are doing immediately in your dashboard.
Pipedrive additionally gives a really intuitive interface that’s straightforward to navigate. It doesn’t overwhelm you with choices and makes it straightforward to get a holistic view of your leads and gross sales.
Upon sign-up, you’ll be taken by means of a 7-step set-up course of, so there’s no danger of forgetting something. In Pipedrive, your dashboard is your gross sales pipeline, which you’ll be able to customise simply.
Winner: Each have clearly invested assets into designing a user-friendly product. You received’t have any issues getting arrange or customizing the dashboard to your wants. Each take some extent right here.
Customization and Pipeline Administration
Each CRM instruments are very versatile by way of customization and visible presentation.
HubSpot permits for full customization of the dashboard. It provides you a variety of templates (lead technology, gross sales supervisor, gross sales alternative evaluation, and so on.) or you may construct your dashboard from scratch.
It permits you to embrace as many or as few studies as you want and resolve on who can entry the dashboard. You possibly can then filter these by date-range, proprietor, groups, and so on.
HubSpot Offers Pipeline
Throughout the offers pipeline you may edit columns and add customized properties (should you can’t discover what you’re on the lookout for on the in depth listing). Bigger firms with numerous offers will discover the search bar helpful.
Transfer offers by means of the gross sales levels by dragging them between columns, similar to with Pipedrive. In case you’re conversant in Trello you’ll get the dangle of it virtually immediately.
Pipedrive Offers Pipeline
The truth is, Pipedrive gives fairly related customization choices; you’ll have limitless pipelines and properties to play with, a search bar and a number of dashboards (Skilled plan and up).
Winner: Each are extensively customizable and make managing your pipeline a breeze. I’m due to this fact awarding each some extent right here. 2-2
E mail Integration
HubSpot connects to Gmail and Outlook on its free plan, whereas Pipedrive reserves its two-way syncing function for Superior plan customers (although you’ll be capable to join with any e mail shopper you want).
HubSpot’s Conversations inbox is a shared inbox the place all gross sales brokers can see the queries coming in by way of e mail and stay chat. This helps everybody keep within the loop and keep on prime of sizzling leads. It additionally offers you with a variety of e mail templates you should use when responding to leads, which will certainly prevent time. Pipedrive additionally has a variety of templates accessible, in addition to its group emails, which lets you ship the identical e mail to as much as 100 contacts.
As a result of HubSpot additionally caters to the wants of entrepreneurs, its Free CRM plan permits you to ship as much as 2,000 promotional emails a month to your contacts, although all of the design templates are reserved for paying customers. In case you want e mail advertising and marketing companies, I’d suggest trying out these free e mail advertising and marketing instruments.
Pipedrive is concentrated on gross sales quite than advertising and marketing options so no e mail newsletters. You possibly can combine with a third-party software program, in fact.
One other nice function of each instruments is the e-mail monitoring software program, which lets you see who’s opened your outreach e mail and whether or not they’ve clicked the hyperlink.
Winner: With each providing equally nice options, it’s a troublesome one. Nonetheless, HubSpot does supply quite a bit on its Free CRM plan, making its providing barely extra interesting to small companies trying to maintain prices down. This spherical has a winner and it’s HubSpot! 2-3.
The reporting options for each HubSpot and Pipedrive are glorious. The studies are straightforward to learn and customizable, so you may select what seems in your dashboard.
Pipedrive Insights Dashboard
If you wish to create customized studies on HubSpot, you’ll must improve to its Skilled plan, which can value you an incredible $500/month.
Winner: Reporting is one other space the place each CRM instruments shine. You received’t be missing in information and each make it straightforward to get a holistic view of your actions and progress. The rating: 3-4.
Integrations And Apps
Having the ability to combine your favourite gross sales and advertising and marketing instruments along with your CRM seamlessly is an enormous plus, and I can let you know that HubSpot gives a complete host of integrations, 40 of which can be found on the free plan.
HubSpot Integrations & Apps
Although there are nonetheless loads accessible, Pipedrive doesn’t supply fairly as many direct integrations as HubSpot. It’s additionally lacking some key e mail advertising and marketing instruments resembling ActiveCampaign and MailerLite. There’s, nevertheless, an open API configuration to facilitate a reference to third-party functions. And so they combine with Zapier.
Each HubSpot and Pipedrive have a cellular app, accessible on each Android and iOS.
Winner: Attributable to the truth that HubSpot gives extra direct integrations, I’m going to have to present it the purpose right here. 3-5 to HubSpot.
HubSpot’s free customers have entry to the HubSpot Neighborhood however you’ll must improve to the Starter plan to be able to acquire entry to in-app and e mail help. Telephone help is just accessible to these on the costly Skilled plan.
One of many good issues about HubSpot is that it has a superb choice of assets within the type of free programs, guides, articles and ebooks.
Pipedrive offers help by way of chat and e mail across the clock on all plans, in addition to an intensive information base, a variety of programs and a reasonably energetic neighborhood.
The help I acquired from each platforms was useful, although HubSpot was a bit faster to reply.
Winner: There actually isn’t an excessive amount of distinction between the 2 right here, as each supply a number of help channels and a variety of assets and studying supplies. Level for each: 4-6.
Pipedrive’s plans and pricing are straightforward to grasp. The plans are primarily based on the options you require and the value is per consumer. All plans include limitless contacts, so that you don’t want to fret about being charged additional should you go over your allowance.
HubSpot has a way more sophisticated pricing construction:
Right here, we’re simply going to take a look at the CRM & Gross sales plan, however there are additionally the Advertising and marketing and Service plans and varied tiers inside these with wildly completely different costs that vary from $50 – $3200.
|PIPEDRIVE||HUBSPOT (CRM & SALES PLAN)|
No free plan
Free trial accessible
You possibly can add limitless customers and 1M contacts
Restricted options & HubSpot branding
|Starter/Important||$15/month/consumer||$50/month for two customers|
|Skilled||$59/month/consumer||$500/month for five customers|
|Enterprise||$99/month/consumer||$1,200/ month for 10 customers|
As I’ve already talked about, HubSpot’s free CRM plan is fairly beneficiant, with the power so as to add limitless customers and 1M contacts. It permits you to combine with Gmail and Outlook, arrange types and newsletters and create duties and objectives on your group. What it’s lacking are e mail templates, assembly scheduling and insights, and also you’ll need to put up with the HubSpot branding.
As you may see above, even once you work out the value per consumer, HubSpot is significantly dearer than Pipedrive. And the truth that you may’t pay for a single consumer account makes its paid plans a tough promote to small companies.
Evaluating the Skilled Plans
HubSpot’s Skilled plan works out at $100/consumer/month in comparison with Piedrive’s $59. However what’s included and the way do the options examine?
|Dwell chat & Conversational bots||With add-on ($39/month)||Sure|
|E mail templates||Sure||1,000|
|Assembly scheduling||Sure||1,000 hyperlinks|
|A number of currencies||All main currencies. You too can add customized currencies||30|
|Telephone help||Solely by way of chat||Sure|
As you may see, the 2 suppliers’ Skilled plans aren’t all that completely different. The benefits to utilizing HubSpot embrace accessing cellphone help, extra workflows, stay chat and conversational bots.
Pipedrive’s providing actually isn’t dangerous in any respect, particularly contemplating that it’ll value you a fraction of the value of HubSpot. With limitless reporting dashboards, deal pipelines and customized fields, its Skilled plan is fairly interesting.
HubSpot’s Hidden Prices
One more reason firms are on the lookout for a HubSpot various is due to its hidden prices.
If its excessive costs weren’t sufficient, you’re additionally required to pay onboarding charges on the Skilled and Enterprise plans: $500 and $3000 respectively. You possibly can presently get a reduction nevertheless it’s nonetheless some huge cash to pay upfront.
Every new consumer added to the Gross sales Hub Starter plan prices $50 monthly. Additional customers for the Skilled plans value $80/month.
Winner: HubSpot’s Free CRM plan is superb and I’d actually suggest it to small companies. What I wouldn’t suggest is paying the elevated prices that include its Skilled and Enterprise plans, particularly after you take into accounts the hidden prices. Pipedrive’s pricing is way more accessible for small companies because it goes up incrementally, and the options are simply pretty much as good as HubSpot’s. Pipedrive wins this spherical for that cause.
Ultimate rating: 5-6 to HubSpot!
Pipedrive vs HubSpot: Ultimate Ideas
So there you’ve gotten it, the final word Pipedrive vs HubSpot comparability. I’ve to say, it’s been some time since I’ve seen such a detailed face to face. However maybe that rating has left you feeling confused? Permit me to share my conclusions.
HubSpot is a nice all-in-one gross sales and advertising and marketing instrument and I actually price its Free CRM plan for the truth that you get a mixture of gross sales and advertising and marketing options and beneficiant allowances. The truth is, should you’re a small enterprise, I’d positively suggest utilizing it to get began. Upgrading to the Starter plan means the next allowance on the options you’ve already bought and eradicating the HubSpot branding, so make certain you’re going to make good use of these allowances earlier than upgrading.
Pipedrive is a superb resolution for small-to-medium-sized companies as a result of you’ll primarily solely pay for what you want. The truth that you may pay for a single consumer is very interesting for solo-preneurs and small groups as you may maintain prices to a minimal. As you noticed within the Skilled plan comparability desk, the 2 platforms supply very related options at wildly completely different costs, so should you’re on the lookout for CRM software program with superior options at an inexpensive value, I’d say go for Pipedrive. It’s a extra sustainable resolution for rising companies on a decent funds.
You possibly can check out each of the instruments at no cost by way of these hyperlinks:
Attempt HubSpot’s Free CRM plan
Attempt Pipedrive at no cost for 14 days
Go away a remark when you’ve got any questions – I’d be more than pleased to assist!
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